Terms of Service

GetTryOn — Online Fitting Room (gettryon.ai) Last updated: 23 July 2026

These Terms of Service ("Terms") govern the use of the GetTryOn virtual try-on service (the "Service") provided by Aleksandr Spiridonov, individual developer, trading as GetTryOn ("GetTryOn", "we", "us"). By installing the GetTryOn app or plugin, creating an account, or using the Service, you ("Merchant", "you") agree to these Terms and to our Privacy Policy (gettryon.ai/privacy).

1. The Service

1.1. GetTryOn provides an embeddable virtual try-on widget and related APIs that allow visitors to your online store ("Shoppers") to upload a photo of themselves and see an AI-generated visualization of your garments on their own body.

1.2. The Service is available via the Shopify App Store, a WooCommerce plugin, a JavaScript snippet, and a REST API. Features may differ by platform.

1.3. We may improve, modify, or discontinue features of the Service. We will give reasonable notice of changes that materially reduce core functionality.

2. Accounts and eligibility

2.1. The Service is offered to businesses only. You confirm you are acting in the course of a trade or business and that the person accepting these Terms is authorized to bind the Merchant.

2.2. You are responsible for maintaining the confidentiality of your account credentials and API keys, and for all activity under your account. Publishable widget keys must only be used on the domains you have registered with us.

3. Plans, trials, and billing

3.1. The Service is offered on subscription plans that include a monthly allowance of try-on generations ("Generations"). Current plans and pricing are shown on the app listing and at gettryon.ai.

3.2. Shopify merchants: all subscription charges are billed exclusively through the Shopify Billing system and appear on your Shopify invoice. Subscription status in Shopify is authoritative for your plan.

3.3. Other platforms: billing is processed by Stripe. We do not store card details.

3.4. Free trial: new installations receive a 14-day free trial that includes up to 30 Generations. The trial ends at whichever limit is reached first. No charge is made before the trial ends.

3.5. When your included Generations are used up, the try-on feature is paused for the remainder of the billing period unless you upgrade your plan or, where available, enable metered overage with a spending cap you control. We will not incur overage charges on your behalf without your explicit opt-in.

3.6. Unused Generations do not roll over. Except where required by law or by the applicable app store's refund policy, fees are non-refundable once the billing period has begun; Generations already consumed are non-refundable in all cases. If a Generation fails due to a technical fault on our side, it is not counted against your allowance.

3.7. We may change pricing with at least 30 days' notice; changes take effect at your next billing cycle.

4. Merchant responsibilities

4.1. You warrant that you own or hold all necessary rights in the product images, titles, and other store content processed by the Service, and that our processing of that content as described in these Terms does not infringe any third-party rights.

4.2. You must disclose your use of virtual try-on in your own store's privacy policy, in accordance with the laws applicable to your store and, for Shopify merchants, Shopify's requirements. GetTryOn processes Shopper photos as described in our Privacy Policy; you must not represent otherwise to your Shoppers.

4.3. You must not use the Service on stores selling products or content that is unlawful, or in any manner that violates your platform's terms (including the Shopify Partner Program requirements as they apply to installed apps).

5. Shopper content and AI output

5.1. Shoppers upload photos directly to GetTryOn through the widget. You acquire no right of access to Shopper photos, and the Service does not deliver them to you.

5.2. AI-generated try-on images are visualizations, not measurements. They do not represent or guarantee garment fit, sizing, color accuracy, fabric behavior, or availability, and must not be presented to Shoppers as doing so. You are responsible for your own sizing guidance, product descriptions, and returns policy.

5.3. Generated images may be used by the Shopper for personal, non-commercial purposes. You may use generated images in your own marketing only with the depicted Shopper's separate, explicit consent, obtained by you.

5.4. Output quality depends on the uploaded photo, the product imagery, and the behavior of the underlying AI models. We do not guarantee any particular result for any individual generation.

6. Acceptable use

You must not, and must not permit others to:

• upload or cause the processing of images of any person without that person's consent, or images of children;
• use the Service to create content that is unlawful, defamatory, harassing, sexually explicit, or that infringes any person's rights, including rights of privacy and publicity;
• reverse engineer, scrape, resell, or provide the Service to third parties except as embedded in your own store;
• circumvent Generation metering, rate limits, domain restrictions, or security controls;
• use the Service to develop a competing product.

We may suspend or terminate access for material breach of this Section without refund, in addition to any other remedy.

7. Intellectual property

7.1. GetTryOn and its licensors retain all rights in the Service, including the widget, software, models' orchestration, and documentation. You receive a limited, non-exclusive, non-transferable license to use the Service on your registered store domains for the duration of your subscription.

7.2. You retain all rights in your store content. You grant us a limited license to process it solely to provide the Service.

7.3. Feedback you provide may be used by us without obligation.

8. Availability, disclaimers

8.1. The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

8.2. We do not warrant uninterrupted or error-free operation. Scheduled maintenance and dependencies on third-party providers (hosting, AI inference, app platforms) may cause temporary unavailability.

9. Liability

9.1. Nothing in these Terms excludes liability that cannot be excluded by law, including for death or personal injury caused by negligence, or for fraud.

9.2. Subject to 9.1, neither party is liable for indirect or consequential loss, loss of profits, revenue, goodwill, or data.

9.3. Subject to 9.1, our total aggregate liability arising out of or in connection with the Service is limited to the fees you paid to us in the 12 months preceding the event giving rise to the claim.

9.4. You will indemnify us against third-party claims arising from your store content, your marketing use of generated images, or your breach of Sections 4–6.

10. Data protection

Each party will comply with applicable data protection laws. Our processing of personal data is described in the Privacy Policy at gettryon.ai/privacy, which forms part of these Terms. Where a merchant requires a signed data processing agreement, contact alex@gettryon.ai.

11. Term and termination

11.1. These Terms apply from installation or account creation and continue until terminated.

11.2. You may terminate at any time by cancelling your subscription and uninstalling the app; charges already incurred remain payable.

11.3. We may terminate or suspend for material breach, for non-payment, or if required by law or by the distribution platform. We will give notice where reasonably practicable.

11.4. On termination, your license ends and data is deleted in accordance with the retention periods in the Privacy Policy (including automatic deletion of Shopper photos and generated images no later than 60 days after upload, and deprovisioning triggered by app uninstallation).

12. General

12.1. These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, except that we may seek injunctive relief in any jurisdiction.

12.2. We may update these Terms; the current version is always at gettryon.ai/terms. Material changes will be notified with at least 30 days' notice via email or the app dashboard; continued use after the effective date constitutes acceptance.

12.3. If any provision is unenforceable, the remainder stays in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale of the business.

13. Contact

Aleksandr Spiridonov, individual developer, trading as GetTryOn Registered address: available on request via the email below Email: alex@gettryon.ai